West Tyrone Sinn Féin -- Building an Ireland of Equals

Don't get stung by a high mobile phone bill this summer- Boyle

Published: 1 July, 2014

West Tyrone Sinn Féin MLA Michaela Boyle has encouraged mobile phone users to take action this summer to avoid a high mobile phone bill caused by roaming charges.

Ms Boyle said,

"With mobile internet access and Wi-Fi it's never been easier to stay in touch with what's going on at home and upload photos to share with friends while on holidays. However, coming back to a huge mobile phone bill can be a nasty surprise for many. Using your phone overseas can cost considerably more than it does at home, particularly if you want to surf the web or check or send a number of emails. Please follow the advice below to avoid a bill shock this summer."

For those going on foreign holidays:

  • If you want to use your phone lots check what packages your provider offers, consider buying an international SIM card or buy a local pay-as-you-go SIM when you reach your destination;
  • Turn off data roaming. You can run up a big bill without actively using your phone as smartphones and tablet computers automatically seek out mobile connections and use them to update apps.
  • If you are travelling outside of the EU, you may want to switch off your voicemail as you may be charged every time a message is left while you are abroad.
  • If you want to use the internet abroad use local Wi-Fi hot spots rather than your phone's mobile internet connection. Some phone apps seek out hot spots and alert you to them automatically.
  • If you are going to use your phone's internet connection instead of Wi-Fi avoid data heavy activities such as watching videos or downloading music. Also, when checking emails avoid opening large attachments.

For those holidaying at home:
Earlier this year Ofcom welcomed additional steps taken by mobile operators in the north to protect customers from inadvertent roaming charges. There is now a range of measures in place to protect these customers including special tariffs, technical innovations and providing specific advice to their customers.